INSTRUCTIONS

OFFF Barcelona Help Chat: https://bit.ly/3t2oCd6

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WARNING:

- IF YOU'RE USING A WINDOWS LAPTOP PLEASE USE OPERA GX.


Download Opera GX Browser here: https://www.opera.com/es/gx


Find your best Browser:

- Won’t run on Private Mode (at least you enable cookie policy in preferences).

- Won’t run on SAFARI Browser.

- Won’t run on SmartPhones and Tablets.

Web-browser links:


MOST COMMON FAQS

Scroll down to general Faqs for further information.

  1. How do I validate my ticket ID to attend the event?

    First, you need to be a ticket holder. If you don’t have a ticket please purchase one on the event website. All tickets come with a code number, this is your ticket ID. Please enter this ticket ID in the "My Tickets" button.

    Further instructions in user manual chapter 10: My Tickets.

  2. How do I interact with other users?

    Press on any other avatar and you will see three options:

    Further instructions in user manual chapter 11: Networking.

  3. Videos or streaming are playing slow, what can I do?

    Close windows, tabs or any other programs that you may not be using so that your computer can run the platform.

    If it keeps running slow check the latest update of your browser and restart your login by refreshing or by pressing F5. Further instructions in user manual chapter 15: Update browser.

    If it keeps giving you problems or if you don’t want to waste time, please use Opera GX browser.

  4. Do you hear strange sounds when you press keys in OperaGX?

    Deactivate this function following further instructions in user manual chapter 21: OperaGX.

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USER MANUAL

Hello! If you are using a home-office setup or a domestic laptop, make sure you are not running heavy programs such as image or video editors and please reduce the number of open windows and tabs. If you are using a PC gaming hardware this will not be necessary.

As a gaming platform, it is highly recommended but not mandatory, to use a mouse in order to improve the user experience. Also, having a good graphics card will likely improve WebGL performance on your computer.

For any ticket issues and post-event content access, please contact OFFF Festival.

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  1. Press Fullscreen button.

  2. Select language:

  3. Tap in the lower right button and select the language you want to use; Spanish, Catalan or English.

  4. Please “Log In” or “Register”:

  5. - Register: if it’s your first time this step is mandatory.

    - Log in: tap here if you already have a profile registered.

  6. Register:.

  7. Once you register you will not be able to change your username. We do not keep or save your password and email. This information goes directly to a Microsoft server

  8. Choose Server: based on the number of users connected.

  9. All servers are the same, nothing changes. We divide them in servers of 250 users to secure a proper experience without depending on a gamer hardware.

    If your friends are on a different server you can change servers anytime.

    If you experience any latency, we suggest you switch to a server with fewer connected users.

  10. Public Profile:

  11. On the left you'll find a face icon. Tap it to fill in the data you want to share on your public profile. This info will be visible to other users that taps on your avatar.

  12. Avatar Customizer:

  13. Tap the hanger icon to customize your fluid-gender avatar. Choose your outfit, accessories, facial features and skin tone to create your virtual being.

  14. Tutorial:

  15. If this is the first time you are accessing the platform, a tutorial will run. In this tutorial you’ll learn how to move your avatar, rotate the camera and interact with other avatars in just one minute.

    To skip the tutorial walk to the blue line and press the Skip button that will appear on the right corner interface.

  16. My Tickets:

  17. In order to access the interior and enjoy the conferences, you must enter your ticket/s in the 'My Tickets' button:

    Enter your ticket number. Press 'Validate ticket'.

  18. Networking:

  19. In order to access the interior and enjoy the conferences, you must enter your ticket/s in the 'My Tickets' button:

    When you press on any other avatar, you will see three options:

    Profile button: Tap here to see the players public profile.

    Private chat: Tap here to chat privately with this player.

    Add Contact button: Tap here and add this player to your contacts list.

    GENERAL FAQS

  20. How do I run WebGL?

  21. To know if your browser runs WebGL check out the above video example running as a live demo. Live Demo

    To enable WebGL on my browser, follow the visual steps: Here

    If you have a display driver older than 2010 you may need to update your display drivers. Please also check to ensure you are not using any extension that may be disabling WebGL.

  22. Buffer Error, Black Screen, Videos Play Slow, How do I fix it?

  23. Currently there is an incompatibility with nvidia drivers and actual browsers for WebGL. It affects mainly Windows laptops. If your hardware is affected please use Opera GX browser. Is the only browser that fixes this problem and gives you the real high performance of your hardware.

    If you don’t have powerful hardware, close windows, tabs or any other programs that you may not be using so that your computer can run the platform and restart your login by refreshing or by pressing F5.

  24. Do you hear strange sounds when you press keys in OperaGX?

  25. Go to the settings panel (up to the right) - scroll - Browser sounds - Disabled it.